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Solid Waste

Pender Solid Waste (PSW) serves as the management and administrative organization responsible for the collection, hauling, and proper disposal of approximately 35,000 tons per year of municipal solid waste (MSW) and construction and demolition (C&D) debris in Pender County. There are 12 Convenience Centers located throughout the County as well as a Transfer Station located near Highway 17 North in Hampstead. Solid Waste is collected from the convenience centers, hauled to the Transfer Station and transported to the Sampson County Landfill. The Transfer Station also accepts direct delivery of C&D waste and other MSW from Pender County residents. Recycling is co-mingled and sent to a materials separation center in Jacksonville, NC for sorting and shipping to recycling markets. Under contract with Waste Industries, Pender County waste is hauled to a Sub-Title D (MSW) and dedicated C&D landfill located in Sampson County, NC.

For a complete listing of Materials Accepted, please see "Materials Accepted at Convenience Centers

Solid Waste News & Notices
Oct9 Posted: one day ago

Filing Insurance Claims After the Storm

As residents continue to assess their damages from the recent rain event/Hurricane Joaquin and begin to make repairs, many will need to contact their insurance companies.

 “In cases of flooding, it is better to err on the side of caution and check your wells also…” stated Pender County Emergency Management Director, Tom Collins.

According to the N.C. Department of Insurance and the N.C. Cooperative Extension Service, the following steps should be taken to file an insurance claim for damage to your home.

1. Contact your insurance agent as quickly as possible and ask for instructions on what to do.

2. Prepare an inventory of personal property damaged or destroyed and take pictures of the
 damaged property.
3. Protect your property from further damage by making minor and temporary repairs (such as
placing tarp, removing excess water, etc.).  Keep all receipts for anything you purchase and use
For repairs; you homeowners insurance policy will cover reasonable costs of making such repairs.

4. Do not have permanent repairs made until your insurance company has inspected the property   and you have reached an agreement on the cost of repairs.

5. If necessary, rent temporary shelter.  If your home is inhabitable, most homeowner’s policies will pay additional living expenses while your property is being repaired.  Before renting temporary shelter, check with your insurance company or agent to determine what is covered and under what circumstances.

6. Review the settlement steps outlined in your policy.  If you are dissatisfied with the proposed settlement offer, explain your position.  If there is a significant difference between what the insurance company offers and what you believe you are entitled to, you may wish to submit the dispute to arbitration.

7. If you do not have insurance, or your insurance does not cover the damage, the Emergency Management Office needs this information for assessment purposes.

If you have questions about this process or need assistance, you can call the Consumer Services Division of the Department of Insurance at 1-800-546-5664 or Pender County Cooperative Extension at 910-259-1235.

If you need assistance call the EM office at 910- 259-1210.

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Physical Address:
Law Enforcement Center
605 E. Fremont St.
Burgaw, NC 28425
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Mailing Address:
P.O. Box 995
Burgaw, NC 28425

Phone: 910-259-1570
Fax: 910-259-1579

Transfer Station:

Physical Address:
Transfer Station
312 Transfer Station Road
Hampstead, NC 28443

Phone: 910-270-5011
Fax: 910-270-1665

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