FEMA works closely with state, federal, faith-based and voluntary agency partners. Survivors who do not qualify for FEMA disaster assistance may call 2-1-1, the statewide information and referral service for basic unmet needs—such as food or cleaning supplies and help to pay utility bills and child-care expenses. Individuals who may have suffered losses not covered by state or local government programs may also utilize Disaster Case Management services. The state has contracted with experienced case managers who will work with faith-based and volunteer organizations to help meet survivors’ unmet needs. To contact the Disaster Case Management service provider, please email: DCMNC@Endeavors.org or call one of the two offices:
• Residents of Anson, Bladen, Brunswick, Chatham, Columbus, Cumberland, Durham, Guilford, Harnett, Hoke, Johnston, Lee, Moore, New Hanover, Orange, Richmond,
Robeson, Sampson, Scotland and Union counties should call the Fayetteville office at (910) 672-6175.
• Residents of Beaufort, Carteret, Craven, Duplin, Greene, Hyde, Jones, Lenoir, Onslow, Pamlico, Pender, Pitt, Wayne, and Wilson counties should call the Jacksonville office at (910) 378-4913.