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Disaster Food Stamp Assistance
Posted: one day ago





Saturday, October 22 – Wednesday, October 26

8:00 a.m. – 5:00 p.m.

801 South Walker Street,  Burgaw, NC


Distribution center requests donations of underwear
Posted: 4 days ago

The Pender County Office of Emergency Management in cooperation with Gateway Community Church are requesting donations of packages of men’s, women’s, and children’s underwear.

“Gateway Community Church has been extremely helpful in the relief effort following Hurricane Matthew,” said Tom Collins, Pender County Emergency Manager. “Pastor Mercer and volunteers have told us of the generosity of fellow Pender County residents.”

USDA Approves Hot Food Waiver for SNAP Recipients until November 14 due to Hurricane Matthew
Posted: 10/18/2016 8:10:00 AM

On Friday, October 14, 2016, The United States Department of Agriculture (USDA) approved a Hot Food Waiver in all 100 counties for Food and Nutrition Services (FNS) recipients in North Carolina through November 14, 2016. This waiver allows any FNS recipient to purchase hot prepared food from Electronic Benefit Transfer (EBT)-authorized retailers anywhere in North Carolina.  Under normal FNS rules, hot food prepared for immediate consumption is not eligible for purchase at authorized retailers.

Deadline for Matthew-Related Replacement Food and Nutrition Benefits Extended to Oct. 28
Posted: 10/18/2016 8:07:00 AM

Food and Nutrition Services beneficiaries in eastern North Carolina who lost food because of Hurricane Matthew now have an additional 10 days to request replacement benefits.

The U.S. Department of Agriculture has extended the period for Food and Nutrition Services recipients to request replacement benefits to Oct. 28 if they experienced food losses that can be attributed to the hurricane.

Recovery safety: Use caution
Posted: 10/16/2016 11:36:00 AM

Press Release

Oct. 16, 2016
For Immediate Release
Contact: County Manager Randell Woodruff, 910-259-1200

Recovery safety: Use caution

PENDER COUNTY –  With cleanup from Hurricane Matthew underway, Pender County EMS and Fire and the Pender County Office of Emergency Management urge residents to use caution.

“This is the time when we receive the most emergency calls,” said Woody Sullivan, director of Pender EMS & Fire, Inc. “We respond to chainsaw accidents, carbon monoxide poisonings from generators, and anaphylactic shock from bees and fire ants.”

“Wear protective clothing when working with a chainsaw,” said Tom Collins, Pender County Emergency Manager. “Wear goggles or safety glasses, hard toe shoes and leather gloves.” 

Sullivan said never place a running generator inside a home or garage.

“This results in carbon monoxide poisoning,” said Sullivan. “Always read the manual before operating a chainsaw or a generator.”

Fire ants are a hazard after flooding. The ants form a mound to protect the queen. The mound of ants floats on the water. Fire ants bit, causing a fierce reaction or apoplectic shock. Bees too are stirred by storms and flooding.

“Fire ants and bee stings can send people into anaphylactic shock,” said Collins.

“Be mindful of the equipment used in clean-up,” said Collins. “And be mindful of insects. Wear insect repellant with DEET.”

Pender County Emergency Management will post updates on the Facebook page at and on the website If you need assistance call the EM office at 910- 259-1210.

Take precautions with flooded wells
Posted: 10/14/2016 9:31:00 PM

Take precautions with flooded wells


PENDER COUNTY – Pender County Health Department and Tom Collins, the director of Pender County Emergency Management urges residents with well water to thoroughly inspect wells and pumps.

 “If your well has been flooded, you need test your water,” said Collins. “Wells in the flooded areas may be contaminated.”

 The Pender County Health Department will offer free well testing.

 “You should not drink or bathe with the well water until your water has been tested,” said Collins.

 According to Cliff Treyans, the National Groundwater Association, if a well has been flooded, do not drink the water or wash with it, but use an alternative supply such as bottled water.

Conserve and Boil Water in Certain Areas After Hurricane Matthew
Posted: 10/12/2016 9:26:00 PM

 Hurricane Matthew’s severe flooding across central and eastern North Carolina has affected water quality and availability in certain eastern North Carolina public water systems. State officials also encourage citizens with septic and private well systems to be mindful of water usage after the storm.

“Boil water advisories are issued if there is a possibility of contamination in the drinking water system that could make you sick,” said state health director Randall Williams, M.D. “This could lead to gastrointestinal symptoms such as nausea and diarrhea. Following local advisories is important to keep you and your family healthy in the aftermath of flooding.”   

State and Local Officials Encourage Food Safety Precautions with Power Outages in North Carolina
Posted: 10/12/2016 9:20:00 PM

State and local officials are encouraging people to follow food safety recommendations with power outages in the eastern and central parts of North Carolina.

Consuming spoiled food can cause illness. The Centers for Disease Control and Prevention (CDC) recommends the following precautions to keep food fresh during a power outage:

• Keep refrigerator and freezer doors closed as much as possible to keep in the cool air.
• Put a block of ice in refrigerator(s) if power is expected to be out for more than four hours to keep food cool longer. Wear heavy gloves when handling the ice.
• Even if partially thawed, it is safe to cook or refreeze frozen food as long there are visible ice crystals or if the food is 40 degrees or colder.

According to the CDC, a fully stocked freezer without power can keep food safe for 48 hours, while a half-full freezer will preserve food for 24 hours.

Food that has a strange smell, color or texture should be thrown out, and any typically refrigerated items that have been warmer than 40 degrees for two hours or longer should also be tossed. This includes meat, eggs, fish, poultry and leftovers.

Officials recommend cleaning off canned food that comes into contact with floodwater and storm water to ensure germs are removed from the outside of the cans. Canned food should be thrown away if open, damaged or bulging.

For more food safety information, people should contact their local health departments. The statewide information line, 2-1-1, can provide callers with nearby shelter, housing and other Hurricane Matthew-related details.

For more information, go to or download the free ReadyNC app.

State Officials Stress Importance of Health and Safety In Clean-Up Following Hurricane Matthew
Posted: 10/12/2016 9:12:00 PM


RALEIGH – As residents begin cleaning from Hurricane Matthewstate officials urge North Carolinians to take extra precautions to protect their health and safetySimple precautions can help prevent injuries and illnesses as well as pollution problems.

Injuries from falls are common after storms as residents climb ladders to repair roof or tree damage. Falls are among the leading causes of unintentional injury and death, according to state health officials.  Injuries can be prevented by following proper precautions when using ladders, such as having someone else steady a ladder when climbing.

Clean up workers may be susceptible to heat-related health problems from overexertion in high temperatures. Take frequent breaks to cool down and drink bottled water or other fluids to prevent overheating. Opening windows or using fans can help reduce heat stress.  Take care to avoid muscle strain when moving heavy items and debris. Flood-soaked items may weight much more than you anticipate.

If your home has been flooded, be careful when re-entering as flood waters may leave a coating of mud that makes floors and walkways slippery. If ceilings were damaged, wear a hard hat and safety glasses and avoid walking under sagging ceilings or bowed walls.  

People whose homes were flooded during the hurricane should assume everything touched by flood water is contaminated and should be disinfectedMost clean up can be done with household cleaning products.  The most important rule of clean-up work is to wash your hands thoroughly and oftenwear rubber gloves and, if possible, waterproof boots.

Pender County Department of Health and Human Services offering assistance to flood victims
Posted: 10/12/2016 5:38:00 PM

Pender County residents who receive food stamps  who were impacted by the flood may receive assistance from Pender County Health and Human Services. 

“Flood victims who lost food purchased with food stamps due to flooding or power outages should visit the DSS for assistance,” said Carolyn Moser, director, health and human services.   “They may be eligible to receive replacement vouchers from the county.”

Animal evacuations along Black River and Northeast Cape Fear River
Posted: 10/12/2016 4:41:00 PM

Evacuees who need to relocate their horses and livestock should contact the Pender County Emergency Operations Center, according to the Pender County Office of Emergency Management.

“Residents in the flood-prone areas along the Black River Basin are under a mandatory evacuation,” said Tom Collins, Pender County Emergency Manager. “Residents with horses and livestock who need to be moved to a safe location should call us immediately. We are working with rescue networks to assist.”

Road closures
Posted: 10/12/2016 4:38:00 PM

Currently 26 roads are closed in Pender County, according to the Pender County Office of Emergency Management. 

“We know more roads will close,” said Tom Collins, Pender County Emergency Manager. “Flooding in the Black River basin and the Northeast Cape Fear River closed major arteries, including NC Hwy. 53 and NC Hwy. 210.”

The following roads are closed: Aviator Lane, Englishtown Road, Meadow Beauty, Croomsbridge Road, Rockfish Lake Road, Old Maple Hill Road, Shelter Creek Drive, Willard Railroad Street, NC Hwy 53, Beatty’s Bridge Road, Whitestocking Road, Morgan Road, Battleground Road, Brinson Road, Crooked Run Road, Buckle Road, Canetuck Road, Heading Bluff Road, NC Hwy 210, Calidonia Creek, Shane Pridgen Road, Shaw Hwy, and Hwy 53 at Moore Hill.

Beware of scammers
Posted: 10/12/2016 3:16:00 PM

 Regional flooding and debris from Hurricane Matthew may bring a tide of scam artists who promise home repairs. Scam artists will leave property owners high and dry.

“In previous weather events, we have heard reports of home owners who paid deposits on materials and the contractor never returned to complete the work,” said Randell Woodruff, Pender County manager. “We have heard reports where contractors charged outrageous fees for trimming broken limbs and not cleaning away the debris.”

Pender County officials urge residents to beware of scam artists in the aftermath of the historic floods in the county.

“Local chambers of commerce in Burgaw and the Greater Topsail area represent local reputable businesses,” said Chuck Strickland, the director of the Greater Topsail Area Chamber of Commerce. “Residents requiring home repair can find contractors on our websites or on our downloadable app.”

Residents are also urged to be alert to scam artists who claim to be gathering donations for flood victims. Residents who want to donate should give through churches, civic organizations, and to the Gateway Community Church, 416 W. Bridger St. in Burgaw. The church is serving as a distribution center. For details call Pastor Ted Mercer at 910-604-0071.

Residents are urged to report scam artists to local law enforcement agencies.

Mandatory evacuation for Black River Basin in Pender County
Posted: 10/12/2016 7:10:00 AM

The Pender County Office of Emergency Management has issued a mandatory evacuation for the Black River Basin.

“The Black River is rising 3-5 inches per hour,” said Tom Collins, director of Pender County Emergency Management. “This is a mandatory evacuation. There are homes along the Black River that are already under water.”

“Residents west of Moores Creek National Battlefield, including all roads connecting to Canetuck Road, need to leave their homes and businesses now.”

The evacuation area also includes Borough Road and adjoining roads, Battleground Road and west of Blueberry Farm Road, Beattys Bridges Road and Ivanhoe Road.

“Evacuees may seek shelter at Malpass Corner Elementary or the Burgaw Middle School,” said Collins.

Malpass Elementary School is located at 4992 Malpass Corner Rd., Burgaw. The American Red Cross and Pender Health and Human Services are coordinating shelters. The shelter at Malpass Elementary School will open at 3 p.m. The shelter in Burgaw Middle School, 500 S. Wright St. in Burgaw, is a pet friendly shelter. Evacuees with pets should go to Burgaw Middle with proof of rabies.

“Residents should heed the mandatory evacuation,” said Collins. “The water is rising fast. We are looking a record flood levels, dating back to 1945.”

Pender County is under a State of Emergency.

Historic flooding expected along Pender County rivers
Posted: 10/10/2016 7:05:00 PM

Residents along the Northeast Cape Fear River and the Black River are urged to take precautions in the event of flooding.

“This is urgent. Flooding along the Black River is going to be historic,” said Tom Collins, Pender County Emergency Manager. “Residents in areas that are subject to flooding need to take precautions now.”

Some areas along the Black River are already flooding. The Black River is rising faster than the Northeast Cape Fear River, at a rate higher than Hurricane Floyd.

According to the Pender County Emergency Management Office, water is rising on the Northeast Cape Fear River.

County offices open Monday, Oct. 10
Posted: 10/9/2016 9:39:00 PM

Pender County employees will report to work Monday for full operation on a normal schedule.

“Pender County government offices will be open Monday to provide services to our citizens,” said Randell Woodruff, county manager.

Woodruff said he understands a few of the county employees were impacted by Hurricane Matthew. He said employees who are without power or storm-related issues may utilize their personal leave.

“I commend our Emergency Management Office staff, the sheriff’s department, State Highway Patrol, American Red Cross volunteers, Pender EMS and Fire, and our county employees who manned the Emergency Operations Center during Hurricane Matthew,” said Woodruff. “They served our citizens in a time of disaster.”

Burgaw Middle School’s shelter will transition to Riley’s Creek Baptist Church
Posted: 10/16/2016 10:58:00 AM
Shelter to open at Riley’s Creek Baptist Church PENDER COUNTY – The American Red Cross and Pender County Health and Social Socials have coordinated extended sheltering for Pender residents who have been impacted by Hurricane Matthew flooding. “Burgaw Middle School’s shelter will transition to Riley’s Creek Baptist Church,” said Tom Collins, Pender County Emergency Manager. “The Burgaw Middle School shelter will close by Sunday, Oct. 16, 5 p.m. so that school can resume next week.” Sheltered animals will be cared for at the Pender County Animal Shelter for Riley’s Creek Baptist Church shelter residents. Donations for residents who were affected by flooding are being accepted at Gateway Community Church in Burgaw. Pender County Emergency Management will post updates on the Facebook page at and on the website If you need assistance call the EM office at 910- 259-1210.
After a Flood...
Posted: 10/12/2016 7:45:00 AM

After a Flood | Floodwater in Your Home | Recovery Process ...

Pender County shelters open, accepting voluntary evacuees
Posted: 10/8/2016 11:05:00 PM

The Pender County Office of Emergency Management, with the cooperation of the Pender County Health and Human Services and American Red Cross, opened two shelters at Topsail Elementary and Burgaw Middle schools.

“We are pleased residents are utilizing our shelters,” said Tom Collins, Pender County Emergency Manager. “As of now we have 32 occupants in Topsail and 87 in Burgaw. We anticipate as the rain and wind increase more people will voluntarily evacuate.”

The shelters have a capacity of more than 150 per location. Coastal residents and residents in flood-prone areas may evacuate today. Residents in unsecured manufactured housing may also seek.

Pender County officials: Stay home
Posted: 10/8/2016 10:36:00 PM

The Pender County Office of Emergency Management urges residents to stay off the roads tonight.

“Trees have toppled. Power lines are down. There are numerous road closures and high water on the roadways,” said Tom Collins, Pender County Emergency Manager. “We need everyone to stay off the roads.”

The Pender County EMS and Fire have currently suspended action due to treacherous roads on the west side of Pender County.

Pender County to open shelters
Posted: 10/7/2016 3:19:00 PM

The Pender County Office of Emergency Management will open two shelters today. Topsail Elementary and Burgaw Middle schools will open at 6 p.m.

“We are continuing to track Hurricane Matthew,” said Tom Collins, Pender County Emergency Manager. “We are working with Pender County Social Services and American Red Cross to provide shelters.”

The Pender County Office of Emergency Management recommends residents seek shelter. Residents adjacent to coastal waters and in flood-prone areas should seek shelter. Residents in unsecured manufactured housing may also seek shelters at Topsail Elementary School or Burgaw Middle School. 

Voluntary evacuations are underway in Surf City and Topsail Beach.

Burgaw Middle School is a pet-friendly shelter.

North Carolina Recognizes World Rabies Day
Posted: 9/28/2016 11:42:00 AM

 Today is World Rabies Day and state health officials encourage North Carolinians to be aware of rabies and take preventive measures, including vaccination of their pets according to law.

New Service Hours for Immunizations & WIC in Hampstead
Posted: 1/6/2016 2:26:00 PM

Hampstead Annex offers new hours for Immunizations & WIC

WIC – 1st & 3rd Tuesday, 8:00am - 5:00pm
            Every Wednesday, 8:00am - 5:00pm

Immunization Clinics – 2nd & 4th Wednesday, 12:00pm - 4:00pm


Pender County Health Department
803 S. Walker Street
Burgaw, NC 28425
Hours: Appointments and Walk-Ins available 8 a.m.-11 a.m. and 1 p.m.-4 p.m.
Hampstead Annex
15060 US Highway 17
Hampstead, NC 28443
Hours:  2nd and 4th  Wednesday of each month
12 p.m.-4 p.m.
(Immunization Clinic)
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