Due to Declaration of COVID-19 Public Health Emergency, NCDHHS encourages potential recipients/recipients to utilize online, alternate and telephone methods for applications and questions. Most transactions can be handled by phone, fax, email or mail. A Drop Box is located to the left of the Entrance Doors for your convenience. Appointments will be scheduled for transactions that can’t be handled by one of these methods. Caseworkers will follow-up by phone or email.
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ePASS is a quick and easy way for individuals and families to learn about and apply for available benefits and services. Online applications are available for Food and Nutrition Services (formerly Food Stamps) as well as Medical Assistance (Medicaid and NC Health Choice or CHIP). You can learn if you are potentially eligible for Medical Assistance by completing an electronic pre-assessment screening.