Pender County is seeking information regarding a new, Cloud-based, Physical Security system. This will include Door Access Control and Video Surveillance. The County is seeking a unified system that allows the Door Access Control system and Video Surveillance to interact and be managed as one single system.

The County’s current system is comprised of one door access control system and multiple NVR’s. County ITS faces many challenges while managing this equipment. The Door Access Control management software is old and no longer developed. Managing multiple NVRs is cumbersome and, in most cases, the interface is poorly written and difficult to work with. In addition, the equipment is on-premise, requiring staff to connect via VPN to access to manage the systems and view video footage.

The County intends to pursue a phased-in approach, in which sites will be added onto the new system over a 5-year period. This will allow the County to forecast costs for future fiscal year planning. The County intends to begin with the Administrative Building and Miller’s Pond Park in Year 1. The County would like to use as much existing hardware as possible to maximize its investment.

This Request for Information (RFI) is intended to collect information and recommendations regarding a Cloud-Hosted Unified Physical Security System. Click here to view the full RFI.  Reponses are due January 26, 2021 by 2:00.  Respondents will be invited to present their submissions via a Microsoft Teams meeting.

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