Dial 2-1-1 or text COVIDNC to 898211 for free, confidential information 24/7 to help you find resources within your community.

They can connect you with people and groups that can help with questions about access to food, shelter, employment and child care.

COVID-19 Assistance Numbers


Need Health Insurance?

If you have recently lost or can no longer afford your health insurance, or even if you are trying to purchase health insurance for the first time, you have options to make sure that you and your family have access to care.

For more information visit the NCDHHS website click here

Health Insurance Options English 

Health Insurance Options Spanish 

Covid-19 Internet Services Offerings

Feel free to explore the NC DIT Broadband Interactive Map (Covid-19 Internet Services Offerings):

https://www.ncbroadband.gov/covid19broadband/

A list of County Public Wi-Fi access locations that have been reported to the Broadband Infrastructure Office:

https://www.ncbroadband.gov/wp-content/uploads/2020/04/Free-public-access-locations-4-13-1.pdf


Department of Social Services

Due to Declaration of COVID-19 Public Health Emergency, NCDHHS encourages potential recipients/recipients to utilize online, alternate and telephone methods for applications and questions.  Most transactions can be handled by phone, fax, email or mail.  A Drop Box is located to the left of the Entrance Doors for your convenience.  Appointments will be scheduled for transactions that can’t be handled by one of these methods. Caseworkers will follow-up by phone or email.

 

ePASS is a quick and easy way for individuals and families to learn about and apply for available benefits and services. Online applications are available for Food and Nutrition Services (formerly Food Stamps) as well as Medical Assistance (Medicaid and NC Health Choice or CHIP). You can learn if you are potentially eligible for Medical Assistance by completing an electronic pre-assessment screening.

Click here to access ePASS

 

Program Information

  • Food and Nutritional Services

    Methods to apply:

    1. Apply online at epass.nc.gov
    2. Fill out a paper application and mail, fax or drop off at Pender County DSS

     

    Address:  Pender County DSS  810 S. Walker St. P.O. Box 1207 Burgaw, NC  28425

    Fax #:  910-259-0657     Attn:  FNS Application

    Email:  nmaund@pendercountync.gov

     

    Applications can be picked up at DSS or please call and an application can be mailed to you.

    The following website also has a link to the paper application, ePass and information for applying:

    https://www.ncdhhs.gov/assistance/low-income-services/food-nutrition-services-food-stamps

    Call 910-259-1240 if one of these methods will not work for you or if you have questions.

    Current recipients with questions can call 910-259-1240 or their Caseworker.

  • Child Care

    Methods to apply:

    1. Fill out a paper application and mail, fax or drop off at Pender County DSS

     

    Address:  Pender County DSS  810 S. Walker St. P.O. Box 1207 Burgaw, NC 28245

    Fax #:  910-259-0657     Attn:  Child Care Application

    Email:  thooks@pendercountync.gov

     

    Applications can be picked up at DSS or please call and an application can be mailed to you.

    Visit the following website for more information about Child Care:

    https://ncchildcare.ncdhhs.gov/Services/Financial-Assistance

    Call 910-259-1240 if one of these methods will not work for you or if you have questions.

    Current recipients with questions can call 910-259-1240 or their Caseworker.

  • Medicaid or Health Choice

    Methods to apply (one application works for Medicaid and Health Choice).

    1. Apply online at epass.nc.gov
    2. Fill out a paper application and mail, fax or drop off at Pender County DSS
    3. Telephone

     

    Address:  Pender County DSS  810 S. Walker St. P.O. Box 1207 Burgaw, NC  28425

    Fax #:  910-259-0657   Attn:  Medicaid Application

    Email:  shorrell@pendercountync.gov

     

    Applications can be picked up at DSS or please call and an application can be mailed to you.

    The following website also has a link to the paper application, ePass and information for applying:

    https://medicaid.ncdhhs.gov/medicaid/get-started/apply-for-medicaid-or-health-choice

    Call 910-259-1240 if one of these methods will not work for you or if you have questions.

    Current recipients with questions can call 910-259-1240 or their Caseworker.

  • Child Support

    Methods to apply:

    1. Online at: https://ncchildsupport.com/ecoa/caseApplicationInfo/1.htm
    2. Fill out a paper application and mail, fax or drop off at Pender County Child Support
    3. Telephone

     

    Address:  Pender County Child Support  305 S. Walker St. P.O. Box 1207 Burgaw, NC 28425

    Fax #:  910-259-1255     Attn:  Child Support Application

    Email:  ssummerlin@pendercountync.gov

     

    Applications can be picked up at Child Support and DSS or please call 910-259-1223 and an application can be mailed to you.

    The following website also has a link to the online and paper application and information for applying:

    https://ncchildsupport.com/ecoa/index.jsp

    Call 910-259-1223 if one of these methods will not work for you or if you have questions.

    Current recipients with questions can call 910-259-1223 or their Caseworker.

  • Work First

    Methods to apply:

    1. The Work First Cash Assistance Application and Review Documentation Workbook can be mailed to individuals who wish to apply for Work First Cash Assistance or short-term services and benefits or the application can be picked up at Pender County DSS. Upon receipt of the Workbook/Application, the Caseworker will conduct a telephone interview.

    Address:  Pender County DSS  810 S. Walker St. P.O. Box 1207 Burgaw, NC  28425

    Email:  thooks@pendercountync.gov

     

    Visit the following website for more information about Work First:

    https://www.ncdhhs.gov/divisions/social-services/work-first-family-assistance

    Call 910-259-1240 if one of these methods will not work for you or if you have questions.

    Current recipients with questions can call 910-259-1240 or their Caseworker.

  • Crisis Intervention Program (CIP)/Low Income Energy Assistance Program (LIEAP)

    Methods to apply:

    1. Fill out a paper application and mail, fax or drop off at Pender County DSS

    Address:  Pender County DSS     810 S. Walker St. P.O. Box 1207 Burgaw, NC 28425

    Fax #:  910-259-0657     Attn:  CIP/LIEAP Application

    Email:  thooks@pendercountync.gov

     

    Applications can be picked up at DSS or please call and an application can be mailed to you.

    Visit the following websites for more information about CIP and LIEAP:

    https://www.ncdhhs.gov/assistance/low-income-services/crisis-intervention-program

    https://www.ncdhhs.gov/assistance/low-income-services/low-income-energy-assistance

    Call 910-259-1240 if one of these methods will not work for you or if you have questions.

  • Non Emergency Medical Transportation (NEMT)

    Medicaid applicants/recipients in need of assistance with transportation to medical appointments – Please call 910-259-1375 or 910-259-1240.


Women, Infants, and Children (WIC) Program Information

The Pender County WIC Department is open. However, the clinic has stopped doing face-to-face interactions temporarily to protect the health of WIC participants and staff.

Due to this WIC is currently experiencing a very high call volume. The team is working hard to return all phone calls as quickly as possible. We ask that you PLEASE LEAVE A MESSAGE with your name and phone number and we will return your call as soon as possible.

 

Please call the Pender County WIC Office at 910-259-1290

 

NC WIC COVID-19 food package waivers were approved until May 31, 2020. If a store is out of the product type/size issued in food benefits, the following items are allowed:

Bread – 100% whole wheat or whole grain, any size 16-24 oz.

Milk – when issued skim/non-fat or 1%, you can get 2%.

Yogurt – when issued skim/non-fat or 1%, you can get whole-fat.

If you are seeking WIC services for the first time, please visit the MyWIC page to contact your local agency.

 


Important Information Regarding COVID-19 from Coastal Horizons

Coastal Horizons is taking steps to ensure the safety and well-being of our clients and staff. Important documents and resources regarding this effort.


Trillium Health Resources

Trillium Health Resources is a specialty care manager (LME/MCO) for individuals with substance use, mental illness and intellectual/developmental disabilities in eastern North Carolina.

COVID-19 Assistance for Mental Health, Intellectual/Developmental Disabilities and Substance Use Services

Click here to view full document 


Pender County Schools

The full Frequently Asked Questions document can be viewed by clicking here.

Pender Adult Services

For more information click here

 

This page will be updated as more information becomes available.

 


CORONAVIRUS/COVID-19 QUESTIONS & CONCERNS

Notice: Public Health Preparedness is here as a resource. If you have additional non-medical questions about Coronavirus/COVID-19 preparedness planning, please dial 2-1-1 or 888-892-1162. Sign up for updates by texting COVIDNC to 898211.

Need more information?


Where can I get the latest information on COVID-19?

Visit the NCDHHS website, www.ncdhhs.gov/coronoavirus, and check the Updates page.

You can also visit the CDC website for the latest information at www.cdc.gov/coronavirus.

Who can I call?

For assistance during COVID-19 dial 2-1-1 or 888-892-1162
Sign up for updates by texting COVIDNC to 898211

https://www.nc211.org/

Pender County Updates


As students return to school, North Carolina to remain paused in Phase 2

Stabilizing trends are good but fragile, and now is the time to double down on safety measures RALEIGH: Governor Roy Cooper today announced that North Carolina will remain paused in Safer At Home Phase 2 for another 5 weeks as students and staff return to schools, colleges and universities and the state doubles down on […]

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