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Public Notices

COVID-19 Federal Rural Resource Guide

COVID-19 Federal Rural Resource Guide

USDA and its Federal partners have programs that can be used to provide immediate and long-term assistance to rural communities affected by the COVID-19 outbreak. These programs can support recovery efforts for rural residents, businesses and communities through:

• technical, training, and management assistance;

• financial assistance; and • state and local assistance.

This resource matrix organizes funding opportunities identified in the CARES Act and other federal resources that can help support rural America. Opportunities are categorized by customer and assistance type.

For more information on the immediate actions USDA is taking to respond to COVID-19, visit usda.gov/coronavirus.

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Volunteer Assistance and Opportunities

BURGAW – Working with Pender County and Pender County Emergency Services, the Pender Long Term Recovery Group reminds Pender County citizens there are opportunities for assistance as well as opportunities to volunteer. It is possible to volunteer while practicing social distancing.

Organizations with volunteers are available to assist residents with needs like grocery, pharmacy, or food bank pick up, wellness calls, etc. should register now on www.crisiscleanup.org. Pender Long Term Recovery Group (Pender LTRG) is a registered partner.

“Individuals in need of assistance are encouraged to access www.coronacommunity.org if help of any kind is needed,” said Olivia Dawson, Pender LTRG Co-Chair & County Representative. “The resident will make a request for assistance through this website and a voluntary service group will respond to the request through Crisis Cleanup.”

Crisis Cleanup is designed to help the established voluntary relief organizations help communities by collaborative disaster management and recovery.

Share Cape Fear is another option for people to help during this pandemic. Sharecapefear.org is designed to encompass all the nonprofit groups in the region. This platform assists with needs, volunteer management, and ways to donate. Organizations are encouraged to sign-up, and to complete their profile. Sign-up is free.

“Share Cape Fear is a new tool in the cape fear area, organized and designed for non-profit groups,” said Dawson. “This helps with the efforts of managing the community needs and efforts to lend help.”

“The Pender LTRG is dedicated to support our citizens in providing available assistance, resources, and recovery services during and after disasters,” Dawson said.

There are many available resources for food assistance around the county, Dawson added.

Pender County Food Pantries and Resources include:

Livingstone Tabernacle Church Food Pantry, 910-270-0720
127 Sloop Point Loop Rd, Hampstead, Monday – Saturday (12pm-5pm)

The 4 Cs Food Pantry, 910-270-0930
15200 US Hwy 17, Hampstead, NC 28443, Monday, Wednesday & Thursday (9am-12pm)

Pender County Christian Services, 910-259-5840
210 W. Fremont St, Burgaw, Monday through Thursday (9am-3:30pm), Friday (8:30am-3pm)

Share the Table
12395 NC Hwy 50, Hampstead, 910-616-8897
Sunday (4:30-6pm) – pantry box & takeout meals only
Tuesday & Wednesday (10-11:30am & 1-2:30pm)
Thursday (10-11:30am & 2-3:30pm)

St. Joseph’s Food Pantry
Please drive up to the pantry, remain in your car, and a volunteer will place the box inside your car
Thursday, 2-4pm
1303 Highway 117 South, Burgaw

Gateway Community Church Food Pantry
Monday, Wednesday, Friday (11-12pm)
416 W Bridgers St, Burgaw

Catholic Charities in Wilmington, 910-251-8130
20 N. 4th Street, Suite 300, Wilmington, NC 28401
Curbside services begin this Friday. Wednesdays from 2-4pm and Fridays from 9:30-11:30 am.
Individuals and families can call to make an appointment.

Pender County Schools continues to provide breakfast and lunch for all children 18 and under.
Six school sites open from 11 am-1 pm and 50 alternate pickup sites.

For more information and assistance on the provided information contact:
Pender Long Term Recovery Group (Pender LTRG), 910-663-1379 or email: PenderCountyLTRG@gmail.com

Gov. Cooper orders tightened social distancing measure, strengthen long-term care rules and streamline unemployment benefits process

Executive Order No. 131 Sets Policies for Retail Stores, Enforces Mandatory Rules at Nursing Homes and Expedites Issuing Unemployment Benefits

RALEIGH: Governor Roy Cooper took action to the address the spread of COVID-19 by issuing stronger social distancing requirements and speeding up the process to get benefits to people out of work through Executive Order No. 131.

Three key areas are addressed in Executive Order 131. The first requires retail stores that are still operating to implement new social distancing policies to make shopping safer for customers and employees. The second makes earlier COVID-19 guidelines mandatory for nursing facilities, and recommends other long-term care facilities to do the same. The third area is unemployment benefits, issuing changes that will speed up certain benefit payments to those who are out of work.

“North Carolina continues to take strong action to slow the spread of COVID-19, and today’s Order will help make stores safer, protect those living and working in nursing homes, and get more unemployment benefits out quicker. Our state is resilient, and we will get through this crisis together if we all do our part,” said Governor Cooper.

POLICIES FOR SOCIAL DISTANCING IN RETAIL STORES
This Order offers clear requirements that essential businesses must implement in order to safeguard the health of customers and employees. Some of the directives include:
• Setting limits of how many people can be in a store at one time, 5 people per 1,000 square feet of retail space or 20% of fire marshal posted occupancy limits
• Marking 6 feet of distance for areas where people gather like checkout lines
• Requiring specific cleaning measures for retail stores
The Order encourages:
• Implementing hygiene recommendations for employees and customers, like hand sanitizer at the doors and face coverings for workers
• Establishing designated shopping times designated for high-risk groups
• Creating barriers between customers and employees at checkout to lower the risk of required interactions

Creating barriers between customers and employees at checkout to lower the risk of required interactions

The Order states these requirements will last for 30 days unless extended by further executive action.

LOWERING RISK IN LONG TERM CARE FACILITIES
The Order sets public health and safety requirements for nursing homes during the public health emergency. The Order encourages other long-term care facilities to follow the same guidance. Some of the directives include:
• Canceling communal activities, including group meals
• Taking the temperature of employees and essential personnel when they enter the facility
• Requiring specific personal protective equipment in the facility
• Requiring close monitoring of residents for COVID-19 health indicators like body temperature
The Order states these requirements will last until this order is repealed.

STREAMLINING UNEMPLOYMENT INSURANCE CLAIMS
The Order makes it easier for employers to file a batch of claims, called an attached claim, on behalf of their employees. By temporarily eliminating some of the hurdles for employers, benefits can get in the hands of those who need them faster.

The Order will extend 60 days beyond the date the state of emergency is lifted to allow employers to get back on their feet.

Additionally, the Department of Employment Services issued information on timing of federal benefits reaching North Carolinians today.

Read the full Order.

Read questions and answers about specific items in the order.

Make sure the information you are getting about COVID-19 is coming directly from reliable sources like the CDC and NCDHHS. For more information, please visit the CDC’s website at www.cdc.gov/coronavirus and NCDHHS’ website at www.ncdhhs.gov/coronavirus, which includes daily updates on positive COVID-19 test results in North Carolina.

EO-131-FAQs

Online Recovery Support During COVID-19

The coronavirus pandemic has put severe stress on millions of people in recovery for substance use issues, as well as on friends and family who are trying to stand by them. Connection is considered an antidote to addiction, but the bans on gatherings have abruptly shut down support groups, leaving many people floundering for safety nets.

In response, many organizations are quickly making virtual meetings and counseling available on numerous platforms. Apps help people track their habits, meditate and find a community of peers. Here are some options below.

 

NHRMC Physician Group to Relocate Wallace Urgent Care Services

WALLACE, NC — NHRMC Physician Group is temporarily relocating Wallace Urgent Care to Rocky Point starting April 13, 2020, when services will transition to be part of Pender Primary Care. Hours of operation will change as a result of ongoing COVID-19 operations and will be 8 a.m. to 5 p.m. Monday through Saturday.

The move combines urgent care services in a renovated location that also hosts primary care physicians and an NHRMC Health & Diagnostics site, which offers patients a greater number of services at one location. Many urgent care patients will pay reduced co-pays based on primary care rates versus urgent care rates.

Pender Primary Care is located at 7910 US Hwy 117 S., Rocky Point, just off Interstate 40 exit 408.

While this move and change of hours is temporary, NHRMC Physician Group has plans to make the move permanent in the near future.

For more information, visit www.nhrmcphysiciangroup.org or call 910-285-0333.

Information Regarding the Operation of County Offices during COVID-19

Update on County Office Operations

Pender County remains ready to serve the public. Before visiting any county offices, please contact the department you wish to visit. Many services can be completed online or over the telephone. The Following County Offices are currently operating in the following capacity due to COVID-19:

Libraries
The Pender County Library can be reached at (910) 259-1234.
Pender County Public Library staff are busy broadcasting online story times on Facebook on Tuesdays and Thursdays at 10:00am. All due dates are being extended and automatic renewal is being implemented.
• They are also revamping the website, PenderPublicLibrary.org, adding new resources, such as Ancestry and TumbleBooks, that
customers can access online.
• E-books, E-audiobooks and videos are also available online through the library website.
• A library card number is necessary for most online services and you can apply online at PenderPublicLibrary.org.
• If you have questions, please call the libraries from 9am to 6pm Monday through Friday if you have a question or send them an email from the links provided at PenderPublicLibrary.org from “contact us.”

Tax Office
• Pender County Tax is fully operational.
• The listing forms can be submitted via mail submission back to the print vendor who will record and digitize them without the citizen having to enter the building.
• If a taxpayer would like to drop the listing form off at the tax office, they can use the outside drop box to submit those forms.
• Tax payments can still be made online and over the phone as well as at the secured lockbox in front of the Howard Holly building.
• As always, staff is available over the phone, via email and by appointment.
• Website to pay Pender County Tax bill: https://mss.pendercountync.gov/MSS/citizens/default.aspx
• It can also be found under the “I WANT TO” header on our website and click on view/pay my tax bill
• Email: assessorinfo@pendercountync.gov
• Tax Collections Phone Number: (910) 259-1222
• Tax Assessment Phone Number: (910) 259-1221

Parks and Recreation
Pender County Parks and Recreation can be reached at (910) 259-1330.
• Per the Governors Executive Order 121 Pender County Owned Playgrounds are closed until April 30th. At which time things will be reassessed.
• The Holly Shelter Shooting Range is closed until further notice.
• All organized league play and County Sponsored activities are suspended until further notice.
• Restroom Facilities remain open and are being cleaned and disinfected daily.
• Trails, Greenways, Athletic fields, and open space in parks remain open for normal operating hours. Social distance guidelines must be followed – park visitors should always keep at least 6 feet of distance between themselves and others, and no gatherings of more than 10 people may occur.
• Staff is not taking any new facility reservation request until further notice. This includes athletic fields, picnic shelters, the Hampstead Annex rooms, and the Pender County Courthouse Square.

Planning, Permitting, and Inspections
For more information, please call (910) 259-1202.
• In response to COVID-19, Pender County Planning and Community Development has remained committed to serving the public in anything they might need.
• Staff encourages anyone interested in applying for a building permit to do so using the PORT, which is our online permitting portal and can be found at pendercountync.gov/port/.
• A directory of all employees including direct phone lines and emails within the Permitting and Inspections Divisions can be found at pendercountync.gov/inp/, while the Planning Division directory can be found at pendercountync.gov/pcd/.
• If an in-person meeting is necessary, appointments are strongly encouraged, and staff from each of the three divisions are available at either the main County Complex in Burgaw or at the Hampstead Annex.

Register of Deeds Office
The Register of Deeds Office can be reached by calling (910) 259-1225.
• Staff is limiting public entry at this time.
• All vital records request should be done online or by mail.
• Recorders are encouraged to use our E-recording services.
• In-person recordings are handled by appointment.
• Marriage license are issued by appointment and the application should be completed online before the appointment.
• Notary Oaths are administered by appointment.

Utilities
PCU can be reached at (910) 259-1570.
Payment for water/sewer bills are accepted online at: https://mss.pendercountync.gov/MSS/citizens/default.aspx In addition, drive up window and drop box payments will be accepted in Burgaw for utility customers. A drop box is also available for utility payments at the Hampstead Annex.

Pender County Utilities follows EO 124 regarding water shut offs

BURGAW – Pender County Utilities (PCU) suspended all shut-offs, late fees, and reconnection fees for residential connections effective April 1.

“We’re following Governor Roy Cooper’s Executive Order 124 issued on March 31, assisting North Carolinians by prohibiting utility shut-offs, late fees, and reconnection fees in response to the COVID-19 pandemic,” Kenny Keel, Pender County Utilities director, said. “This notice and Executive Order do not include irrigation or commercial water services.”

Pender County Utilities suspended all shut-offs, late fees, and reconnection fees starting April 1. The Pender County Board of Commissioners authorized PCU to temporarily discontinue water disconnects March 16 in response to COVID-19.

“Customers are encouraged to pay as much of their bill as they can each month to avoid having an extremely large amount due once shut-offs are reinstated,” said Keel.

North Carolina Executive Order 124 states the following for Pender County Utilities water customers:
1. Customer account disconnections for nonpayment are suspended, likely for at least 60 days.
2. Pender County Utilities will not impose new penalties for late payments or collect on penalties that were imposed on residential accounts as of April 1 for at least 60 days. Normal usage fees will still apply for utility services you receive.
3. Customers with unpaid balances at the end of this grace period will be allowed a 6-month, interest-free time to pay off any balances with no late fees charged. Customers who need this payment plan must contact Pender County Customer Service at 910-259-1570.
4. To help our customers, we will follow our normal procedures in reconnecting customers whose accounts were disconnected prior to March 31. Customers who already may have been disconnected and wish to be reconnected during this period can call Customer Service at 910-259-1570 to arrange for service to be restored.

“Pender County Utilities assures you that your drinking water is safe,” said Keel. “Our employees are on the job and are taking extreme precautions to protect themselves and you from the effects of COVID–19.”

If you have any questions about this information, please go to pendercountync.gov/utl/ or call Customer Service at 910-259-1570. For additional information on COVID–19 go to www.ncdhhs.gov (North Carolina Department of Health and Human Services).

More information on the NC Executive Order 124 can be found on the web at: https://governor.nc.gov/documents/executive-order-no-124.

Pender County Government Holiday Hours

BURGAW – All Pender County Government offices will close Good Friday, April 10 and Monday, April 13 in observance of the Easter holiday. Offices will resume normal office hours on Tuesday, April 14.

Pender County Trash and Recycling Sites will remain open for regular service hours on the county’s Easter holidays of April 10 and April 13. The Hampstead Transfer Station house will also remain open for regular service hours during the county’s Easter holidays. Please display your recycle or full-service trash decals or provide proof of residency with a bill using your Pender County address.

“Let us take this opportunity to remind Pender County residents that many government services are available 24/7 online,” Chad McEwen, Pender County manager, said. “We urge residents to stay home and follow Gov. Cooper’s Stay at Home Executive Order 121. Please practice social distancing when shopping for essentials. Residents are urged to practice good hygiene, wear a face-covering mask, and use hand sanitizer with 60 percent alcohol. If we follow these simple guidelines, the quicker we can return to our normal lives.”

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