Solid Waste Decal Purchase Procedures for County Residents in Incorporated Areas

Pender County residents in incorporated areas do not receive Pender County Solid Waste decals, due to receiving (and paying for) solid waste services from their municipality. These residents are not charged a solid waste availability fee by Pender County. However, if residents in incorporated areas desire to utilize Pender County Solid Waste Convenience Center sites, they can pay the appropriate availability fee for the Full or Recycle-only decals to gain access.

The fee charged for decals is for the complete period of service remaining for the decal. In other words, if purchased in April 2021 (when the new 2-year decal was issued), an incorporated area resident would pay for 2 years of service ($440 for Full Use, $220 for Recycle-only). This fee will be pro-rated if purchased later during the decal’s stated term. All sales are final, and no refunds will be issued. If county decals are purchased, any solid waste fees paid to a municipality will NOT be affected. You will NOT receive a refund of your town’s fees and will still have to pay your town’s fees in the future.

Trash Stickers Info 2020

Christmas tree disposal available

BURGAW – The Pender County residents may dispose of their Christmas trees at the Rocky Point and Hampstead Convenience Centers for 3 weeks following Christmas.

We will accept Christmas trees through Jan. 16th.

Christmas lights and ornaments should be removed from the trees prior to disposal.

The Rocky Point Convenience Center is located at 16232 NC Hwy 210. The center is open Mondays, Tuesdays, Thursdays, Fridays and Saturdays, 7 a.m. – 7 p.m. Closed Sundays and Wednesdays.

The Hampstead Convenience Center is open Mondays through Saturdays 7 a.m. – 7 p.m. and Sundays 1 – 7 p.m. The Hampstead center is located at 250 Transfer Station Rd.


Christmas Eve and Christmas Day Closing

BURGAW –  ALL the Pender County Convenience Sites will close at 3 pm Christmas Eve (12/24th) and will remain closed through Christmas Day (12/25th).

ALL locations will be open on Dec. 26th and ALL locations will resume their NORMAL operating hours beginning Dec. 27th.


Convenience Sites Closure Notice – Thanksgiving 2019

All Pender County offices will be closed on November 27th, 28th and 29th (Wednesday, Thursday and Friday) in observance of the Thanksgiving holiday. County Offices will reopen Monday, December 2nd, 2019.

Transfer Station and all Convenience Sites will be closed Thursday in observance of Thanksgiving.


In addition, the following Transfer Station and Convenience Trash Sites will be open the Friday after Thanksgiving, November 27th .  The facilities below will resume normal operating hours thereafter.

  • Atkinson
  • Hampstead
  • Rocky Point
  • Shiloh
  • Whitestocking
  • Transfer Station

Pender County Offices closed Thursday, Transfer Station and Convenience Centers remain opened

Pender County offices will be closed Thursday July 4th in observance of the Independence Day. The Convenience Centers and Transfer Station remain open on their regular schedule. Solid Waste stickers are provided only with hard copy of tax bill showing the proper code for proof of payment. Without tax bill our personal can’t issue an updated sticker over the weekend and Holiday.

 During normal office hours residents can pick up sticker at the Utilities office in Burgaw and Hampstead Annex building in Hampstead.


Pender County water shortage emergency and boil advisory remains in effect



BURGAW – The Pender County Utilities (PCU) water shortage emergency and system pressure/boil water advisory remains in effect through May 28.

Customers are strongly urged to conserve water. Do not wash cars, water lawns, and only use appliances such as clothes washers when filled. Customers are also advised to boil all water used for human consumption – including drinking, making ice, brushing teeth, washing dishes and food preparation – or use bottled water. Vigorous boiling for one minute should kill any disease-causing organisms that may be present in the water due to low pressure.


“Customers in the Hampstead and Scotts Hill areas remain under a water shortage emergency today, as well as a system pressure advisory/boil water advisory,” said George Brown, chairman of the Pender County Board of Commissioners. “Water tank levels are improving, but conditions still require the conservation of water as much as possible, including no irrigation or other outside water usage.”


“Water samples were taken this morning and are being analyzed to determine if any contamination exists in the system,” said Kenny Keel, Pender County Utilities director. “Upon the completion of the testing on Wednesday morning, we will provide a further update on the boil water advisory status.”


The PCU staff is working with other area water utilities to assist with the water supply issues in the area.


“Pender County commissioners and administration have been working to address infrastructure issues as the county continues to experience tremendous growth,” said Randell Woodruff, county manager. “Our staff has been working on options to maintain and keep up with the growth in population.”


PCU customers in Hampstead, Scotts Hill, and areas south of 7390 NC 210 in the far eastern and southern portions of Rocky Point, east of the Northeast Cape Fear River are in the impacted areas.






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