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We have many taxpayers each year who start making monthly payments before they receive their tax bill. If you choose to do this, please be sure to write your parcel number or account number on your check along with the words” PREPAYMENT” When you receive your tax bill you can continue making the monthly payments until the bill is paid in full. This is a good way to budget and make sure your taxes are paid before they become past due.

Answer:

As the holiday season approaches most people realize that real estate and personal property taxes are due on or before January 5. What comes with this is a large number of taxpayers that come in during the holiday season to pay their tax bills. There are Long Lines and a Long Wait Time during this period. We would like to make you aware of some small things you can do to avoid a long wait time for you or others.

  • Have a copy of your bill for all properties you are paying. Do not assume that we know how all of your property is listed, as we do not. We do the best we can however misspellings, a variance in the name, or listed in a spouse, child, parent, etc. You know what real estate and personal property you have, be sure to have those bills with you.
  • Be prepared to pay in cash or money order if you are paying for a blocked vehicle tax bill.
  • We have a payment drop box. This is located right outside the building doors. This can only be used if you are paying by check or money order and you have your bills enclosed. During the busy times we check this periodically during the day and the payments are keyed in on the same day, if received before 5:00pm. We don’t recommend that this be used after hours.
  • Come early. We open at 8:00 am. The lines are usually long starting around the middle of December through January 5.
  • If you have questions about your bill or wish to discuss payment options please come as soon as possible. After January 5 our ability to work out payment arrangements are severely limited. There is more time if you start paying as soon as the bill is mailed to you in August.
  • Use the Official Payments phone number (1-800-272-9829) and use the jurisdiction code (4358) or website  (pendercountync.gov), or mail in the payments.
 
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