System Pressure Advisory for Whitebridge Road Area

System Pressure Advisory!

Water customers of Pender County, from Hwy 17 / Whitebridge Road to 469 Whitebridge Road.  All roads and side roads including, Mare Pond Place, Holly Grove Lane, Otter Pond Lane, Saddlebrook Lane, and East Rolling Meadows Road, will be without water or will have low water pressure.  Repairs are underway and customers will be without water for several hours. Cause of break is due to construction damage.

Water service will be returned upon completion of the work. Periods of low or no pressure in the distribution system increases the potential for back siphonage and introduction of bacteria into the water system.

Therefore, consumers in the area noted above are advised to boil all water used for human consumption (including drinking, making ice, brushing teeth, washing dishes and food preparation) or use bottled water until this advisory is lifted. This advisory will be in effect for a minimum of 24 hours.

Vigorous boiling for one (1) minute should kill any disease-causing organisms that may be present in the water. Water customers are strongly urged to conserve water whenever possible.

This advisory remains in effect until further written notification is issued.


Utilities notice for public access and payments due to the COVID-19 Pandemic

As of March 25th, Pender County Utilities is limiting public access to our buildings due to the COVID-19 pandemic.

We can serve you online, at our drive-thru window at the Burgaw office, or by phone at 910-259-1570.

Payments can be made:

  • Online at under “I Want To…”
  • Payment drop boxes at Burgaw office (605 E. Fremont St next to drive-thru window) and at Hampstead Annex (15060 US 17 in white “mailbox” in front parking lot)
  • By phone at 910-259-1570 with credit card
  • Drive-thru window at Burgaw office
  • By mail: Pender County Utilities, PO Box 995, Burgaw, NC  28425

New service applications may be completed online but must be notarized prior to submittal.

Applications can be found online here or by clicking the respective link below:

If you have business that cannot be done through the methods listed above, please call us to discuss alternate methods.

Thank you for your patience during this difficult time.

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