RFQ # 200807-108- Engineering Consulting Services for Reverse Osmosis Water Treatment Plant and Associated Improvements, RPTWSD

The Rocky Point/Topsail Water & Sewer District (RPTWSD) and Pender County Utilities (PCU) are seeking Statements of Qualifications (SOQ) from consulting engineering firms experienced with reverse osmosis (RO) water treatment plant and well design. The engineering firm will provide complete design, permitting, and construction administration/observation of a proposed 3 MGD RO water plant, wellfield, and related water utilities improvements planned for the US 17 corridor in Eastern Pender County.  RFQ # 200807-108 issued August 7, 2020.  Statements of Qualifications Due: August 21, 2020 by 3:00 PM (EST).  See the full Request for Qualifications: RFQ_ROPlant_EngrSvcs 200807-108

 

RFQ # 200807-107- Engineering Services for Elevated Water Tank, Wells and Associated Improvements, SHWSD

The Scott’s Hill Water & Sewer District (SHWSD) and Pender County Utilities (PCU) are seeking Statements of Qualifications (SOQ) from consulting engineering firms experienced with elevated water tank and well design. The engineering firm will provide complete design, permitting, and construction administration/observation of a proposed 300,000 gallon elevated water plant, 3 water supply wells, and related water utilities improvements planned for the US 17 corridor in Eastern Pender County.  RFQ # 200807-107, issued August 7, 2020.  Statements of Qualifications Due: August 21, 2020 by 3:00 PM (EST).  See full Request for Qualifications here: RFQ_ElevTankWells_EngrSvcs 200807-107

 

COVID-19 Hardship Payment Plan

PENDER COUNTY UTILITIES

COVID – 19

Hardship Payment Plan

July 6, 2020

 

PURPOSE

The purpose of this plan is to assist Pender County residential property owners impacted by COVID-19 an affordable payment schedule for unpaid water bill balances accrued from March 31st to July 29th of 2020.  This plan is in compliance with the NC Governor’s Executive Orders 124 and 142.

PLAN

Pender County Utilities understands just how disruptive the coronavirus (COVID-19) pandemic has been and we remain committed to doing the right thing for our customers and the communities we serve.

These unprecedented times call for exceptional measures. Pender County Utilities implemented special crisis policies in mid-March and immediately suspended water disconnections while offering payment extensions and waiving late fees, which will remain in effect through July as we prepare to carefully and thoughtfully transition back to standard operations on July 30, 2020. Pender County Utilities will work with customers on a one-on-one basis as we transition back to our standard policies. We want to make sure we are doing everything we can to support you – just as we always have – because turning off the water due to non-payment remains a last resort. If you are experiencing a financial hardship, we urge you to work with us now to make payment arrangements while it is available.

Customers were not subject to service cut-offs starting mid-March and were not subject to cut-offs or late fees from March 31st to July 29th but were encouraged to pay their water bill balance each month to avoid building up a large balance. Residential customers will be allowed to pay their outstanding balance from this period over a 6-month period as long as they contact PCU to set-up this payment plan. Please contact our customer service at 910-259-1570 or go online to www.pendercountync.gov/utl/ to complete an installment agreement. The installment agreement will allow you to pay past due balances accrued during April, May, June, & July in installments until February.  We understand that everyone’s situation is different, and we will work closely with you to create a plan that meets your needs while ensuring you are able to fulfill your personal commitment to your water bill balance.

We realize that these are difficult and unsettling times and we are committed to doing our part to help you navigate the uncertainty while we continue to deliver the clean, reliable, and affordable water you depend on. I know the last couple of months have not been easy and the weeks and months ahead will present many challenges, but we remain confident that we will overcome COVID-19 together and be stronger.  Pender County Utilities hopes that you and your family continue to stay safe and well.

Water Bill Information Correction / No Cutoffs or Late Fees Through July

We deeply apologize for the imprecise information that was printed on the current water bills. The printed statement stated, “Residential water service cut-offs will resume in mid-June for unpaid balances. If you did not pay your bill in full for April and May due dates, and need more time to pay those balances, please contact customer service at 910-259-1570 to setup a 6-month payment plan, per NC Executive Order 124. Extended payment plans will not be available for sign up after water is shutoff for non-payment.” This statement was printed before Executive Order 142 was put in place on May 31, 2020.

On May 31, 2020 Governor Roy Cooper issued Executive Order 142 (a deferral payment order) extending the deadline regarding delinquent residential water accounts until July 29, 2020.

  • Effective March 31, 2020 Pender County Utilities will suspend all RESIDENTIAL water disconnections until July 29, 2020 for delinquent water accounts.
  • Late fees, penalties, or interest shall not be imposed for account delinquencies which occur on or after March 31, 2020 through July 29,2020.
  • Pender County Utilities will make available to customers whose accounts become delinquent, during this period, a reasonable payment plan option to bring accounts current. These plans will only apply to amounts accrued during this period occurring from March 31, 2020 to July 29, 2020.
  • Customers are encouraged to pay their water bill balance or some payment toward their bill each month to avoid building up a large balance. An Installment agreement will be available in July to give residential customers an extended period to pay their balance that accrued from March to July 2020.
  • If you are experiencing a financial hardship, we urge you to work with us to make payment arrangements while it is available.

We realize that these are difficult and unsettling times and we are committed to doing our part to help you navigate the uncertainty while we continue to deliver the clean, reliable, and affordable water you depend on. I know the last couple of months have not been easy and the weeks and months ahead will present many challenges, but we remain confident that we will overcome COVID-19 together and be stronger.  Pender County Utilities hopes that you and your family continue to stay safe and well.

Kenny Keel, PE, Utilities Director

 

Stage 1 Voluntary Water Restrictions

Pender County Utilities issue Stage 1 Voluntary Water Restrictions

BURGAW – Today Pender County Utilities (PCU) issued voluntary water restrictions for Hampstead and Scotts Hill, including the neighborhoods of Avendale, Cross Creek and Harrison Cove, as well as Island Creek Road and the neighborhoods of Wylie Branch and the Reserve at Island Creek.

“Pender County Utilities water customers in these areas are urged to reduce their water usage by 5 percent,” said Kenny Keel, Pender County Utilities director.

Keel cites the factors necessary in issuing the Stage 1 Voluntary Water Restrictions are due to delays in construction of the Hampstead/Scotts Hill Well Project and increased usage of water from the Rocky Point-Topsail and Scotts Hill Water and Sewer District systems.

“PCU worked diligently to improve the existing system,” said Chad McEwen, Pender County manager. “Crews installed new equipment to supplement our water supply from Wallace as well as adjusted the county’s pumping station and valves that will maximize the current system. Later this summer, one of the Hampstead wells will become operational, which will help us meet our daily water demand.”

“Customer cooperation is essential, especially regarding outdoor water usage,” said Keel. “Irrigation typically has the biggest negative impact on the availability of water between May and August. We recommend irrigating landscapes a maximum of 1-inch per week.”

Additional practical measure to reduce water consumption include:
• Prevent water waste, runoff, and do not water impervious surfaces.
• Water plants deeply to encourage root growth.
• Wash only full loads in clothes and dishwashers.
• Use spring-loaded nozzles on garden hoses.
• Identify and repair all water leaks.
• Water shrubbery the minimum amount required.
• Limit vehicle and boat washing to the minimum.
• Refrain from washing down outside areas such as sidewalks and patios.
• Use showers rather than baths and limit showers to no more than 4-minutes.
• Refrain from leaving faucets running while shaving or while rinsing dishes.
• Install water-flow restrictive devices in showerheads.
• Use disposable and biodegradable dishes.
• Install water-saving devices such as plastic bottles or commercial units in toilet tanks to reduce volume.
• Ensure the toilet flapper valves are not leaking – test with a food coloring to the toilet tank and visually checking to see if the color appears in the bowl. If a color shows, the toilet is leaking.
• Store drinking water in refrigerator to avoid trying to run it until cool from the tap.

For more information regarding the Stage 1 Voluntary Water Restrictions, call PCU at 910-259-1570.

Advertisement for Bids: Hampstead/Scott’s Hill Well Project

Pender County, Burgaw, NC, Pender County Utilities

Hampstead/Scott’s Hill Well Project

ADVERTISEMENT FOR BIDS

PUBLIC BID OPENING

Sealed Bids for the construction of the Hampstead/Scott’s Hill Well Project will be received, by Pender County on May 12, 2020 until 2:00 p.m. local time, at which time the Bids received will be “publicly” opened and read via a web-based meeting utilizing Microsoft Teams. Interested parties wishing to join the web-based public reading of the bids received may do so by sending an email request to the following email address no later than May 11, 2020, 5:00 p.m. local time.  Note that a physical meeting will not be held for the bid opening and only the web-based meeting will be conducted.

jfitzsimmons@mckimcreed.com

A Microsoft Teams link will be sent to all parties who provide an email address for the bid opening no later than 10:00 a.m. local time on May 12, 2020. Parties may utilize this link to join the web-based Microsoft Teams meeting. Interested parties are advised that only audio may be available due to limitations with Microsoft Teams video capability. Consequently, the public bid opening will be conducted via audio and interested parties may only hear the reading of the bids as video may not be available.

PRE-BID CONFERENCE

A pre-bid conference will be held at 10:00 AM local time on April 28, 2020. The pre-bid conference will be conducted via a web-based meeting utilizing Microsoft Teams. Interested parties wishing to join the web-based pre-bid conference may do so by sending an email to the following email address no later than April 27, 2020 2:00 p.m. local time. Note that a physical meeting will not be held for the pre-bid conference and only the web-based meeting will be available to interested parties.

jfitzsimmons@mckimcreed.com

A Microsoft Teams link will be sent to all parties who provide an email address for the pre-bid conference no later than 8:30 a.m. local time on April 28, 2020. Parties will utilize this link to join the web-based Microsoft Teams meeting. Interested parties are advised that only audio may be available due to limitations with Microsoft Teams video capability. Consequently, the pre-bid conference will be conducted via audio and interested parties may only hear the pre-bid conference as video may not be available. Attendance at the pre-bid conference is not mandatory.

The Project consists of the construction of:

  • Two (2) finished water production supply wells and associated appurtenances
  • Pre-fabricated well house buildings
  • Chemical Feed Systems
  • Electrical and control systems for well system operation
  • Approximately 600 linear feet of Water Main Distribution Piping

Bids will be received for a single prime Contract. Bids shall be as indicated in the Bid Form. Bidders are not required to be pre-qualified in order to submit a bid for the Hampstead/Scott’s Hill Well Project. Contractor is advised and shall meet the following project schedule for execution and completion of the project:

  • Pre-Bid Conference         April 28, 2020 10:00 a.m. local time
  • Public Bid Opening         May 12, 2020 2:00 p.m. local time
  • Notice of Award              June 2, 2020
  • Notice to Proceed           June 15, 2020

Prospective bidders may obtain copies of the Bidding Documents by contacting the Issuing Office for the Bidding Documents at: McKim & Creed, Inc., 243 N. Front Street, Wilmington, NC 28401, Jamie Mabe Fitzsimmons, 910-343-1048, jfitzsimmons@mckimcreed.com. Physical copies of the Bidding Documents will not be available for review at the Issuing Office.

Bidding Documents may also be examined on the Pender County website at the following link. Physical copies of the Bidding Documents will not be available for review at the offices of Pender County:

http://www.pendercountync.gov/utl/

Bidding Documents will be provided no later than April 20, 2020, at Carolinas Plan Room, 2527 S. 17th Street, Wilmington, NC 28401; online at Carolinas AGC www.cagc.org; Prospective Bidders should contact these entities to determine availability for obtaining or viewing the documents.

Bidding Documents are available on compact disc (as portable document format (PDF) files for a non-refundable charge of $100.00, including shipping via overnight express service. Alternatively, printed Bidding Documents may be obtained from the Issuing Office via mail, upon Issuing Office’s receipt of payment for the Bidding Documents. The non-refundable cost of printed Bidding Documents is $200.00 per set, payable to “McKim & Creed, Inc.”, plus a non-refundable shipping charge. Upon Issuing Office’s receipt of payment, printed Bidding Documents will be sent via the prospective Bidder’s delivery method of choice; the shipping charge will depend on the shipping method chosen. The date that the Bidding Documents are transmitted by the Issuing Office will be considered the prospective Bidder’s date of receipt of the Bidding Documents. Partial sets of Bidding Documents will not be available from the Issuing Office. Neither Owner nor Engineer will be responsible for full or partial sets of Bidding Documents, including Addenda if any, obtained from sources other than the Issuing Office.

Owner: Pender County Utilities

By:        Kenny P. Keel PE

Title:     Director

+ + END OF ADVERTISEMENT FOR BIDS + +

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